Public Programs Coordinator
Katonah, NY
Part Time
Entry Level
Department: Guest Experience & Public Programs
Supervisor: Guest Experience & Facility Rental Manager
Employment Type: PT, non-exempt
Compensation: $19 per hour; approximately 20hrs/week
Job Description
The Public Programs Coordinator provides administrative and logistical support to the entire department, ensuring all day-to-day operations run smoothly. This position reports to the Guest Experience Manager to implement programs such as teas, tours, family programs, demonstrations, and festival day activities. It requires regular evening and weekend work. These programs will showcase the beauty and serenity of the gardens and grounds and showcase the rich history and art of the Rosen House.
Job Duties & Responsibilities
Required Skills and Qualifications
Customer Service & Communication
Must have a friendly and professional attitude and work well with others, with strong interpersonal, verbal, and written communication skills.
Administrative Skills
Organized and detail-oriented with a strong work ethic. Flexibility to adapt to changing priorities and new opportunities. Ability to work on a variety of assigned tasks and maintain confidential information.
Working Conditions: Ability to work in a busy office environment, maneuver outdoors (in all weather conditions) on 80 acres of woodland trails, gravel pathways and gardens. Must be able to work evenings and weekends. Ability to lift/move up to 25lbs. Valid driver’s license. Authorization to work in the U.S. is required.
Supervisor: Guest Experience & Facility Rental Manager
Employment Type: PT, non-exempt
Compensation: $19 per hour; approximately 20hrs/week
Job Description
The Public Programs Coordinator provides administrative and logistical support to the entire department, ensuring all day-to-day operations run smoothly. This position reports to the Guest Experience Manager to implement programs such as teas, tours, family programs, demonstrations, and festival day activities. It requires regular evening and weekend work. These programs will showcase the beauty and serenity of the gardens and grounds and showcase the rich history and art of the Rosen House.
Job Duties & Responsibilities
- Prepare for and implement programs such as Afternoon Tea, Tours, Family, and Wellness programs ensuring quality program delivery and overall experience. Tasks include requesting set ups, gathering materials, greeting guests, responding to questions, and addressing logistical needs.
- Prepare Production Sheets, Timelines, Staff Plans and Plan Your Visit Emails for assigned programs.
- Collect and create content for social media and web that promotes programs and volunteer opportunities.
- Track program data such as attendance and expenses to assist in the preparation of reports
- Collect feedback from participants that will be used to assess the effectiveness and impact of offered programs. Use insights to recommend refinements and improvements.
- Maintain supply of brochures and handouts for public programs and events as well as program signage and banners.
- Offer Rosen House and Facility tours for guests and facility rental clients.
- Assist work with volunteers at events.
- Organize enrichment activities and materials for volunteers.
- Other related duties, as assigned.
Required Skills and Qualifications
Customer Service & Communication
Must have a friendly and professional attitude and work well with others, with strong interpersonal, verbal, and written communication skills.
Administrative Skills
Organized and detail-oriented with a strong work ethic. Flexibility to adapt to changing priorities and new opportunities. Ability to work on a variety of assigned tasks and maintain confidential information.
Working Conditions: Ability to work in a busy office environment, maneuver outdoors (in all weather conditions) on 80 acres of woodland trails, gravel pathways and gardens. Must be able to work evenings and weekends. Ability to lift/move up to 25lbs. Valid driver’s license. Authorization to work in the U.S. is required.
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